From war rooms to care floors, fluency is not enough—you need answers tied to runbooks, topology context, and policy as governed memory. Amnesis injects that recall at inference with provenance and explicit gaps, across the LLMs you already operate.
Telco AI fails when retrieval can’t explain itself under regulatory or customer scrutiny. Amnesis is the memory plane that makes “what we said and why” reconstructable—without replacing your OSS, BSS, or observability stack.
Runbooks & playbooks, versioned
Incident and change procedures as nodes—checkpointed when networks or vendors shift.
Customer comms from approved text
Draft from governed disclosures; surface thin coverage before agents promise what isn’t in memory.
Multilingual surfaces, one plane
Scope corpora per market and brand; keep provenance consistent across locales.
Works with your models
Private or public LLMs—Amnesis supplies traceable recall, not another black-box retriever.
Sense. Resolve. Assure.
Three motions aligned to how telco teams actually work—now backed by governed memory instead of prompt luck.
Sense
Correlate symptoms to what your corpus supports—known defects, maintenance windows, and policy constraints—with citations.
Resolve
Guide technicians and NOC staff through governed steps; escalate when memory is stale or conflicting.
Assure
Leave an evidence trail for regulators and enterprise buyers: what was retrieved, when, and under which checkpoint.
