Citizen-facing copilots and internal policy assistants must survive FOIA, audit, and oversight. Amnesis separates parametric guesswork from injected, citeable memory so answers can be reconstructed—not reverse-engineered from a chat log.
Ingest guidance as governed nodes; pair with checkpoints when policy or law changes so “latest” is never ambiguous in a disclosure or incident review. Deploy beside your existing models and identity perimeter—without a full retraining cycle every time guidance updates.
Oversight-ready answers
Material claims trace to stored sources; thin or missing coverage is explicit—not smoothed over by fluent defaults.
Policy change, pinned
Checkpoints let you answer “what did we say effective date X?” without rewriting history or losing the thread.
Tenant-scoped workspaces
Separate corpora and access boundaries so programs don’t leak context across lines of business or partners.
Same stack, stronger recall
Use the LLMs you already approve; governed memory is the plane that makes retrieval and provenance legible to reviewers.
From statute to service desk
Three motions on the memory plane—patterned after how modern solution pages structure value, tuned for agencies: show the evidence, ship answers inside scope, and keep humans accountable.
Discover
Surface what your corpus supports—manuals, memos, and program rules—with citations and explicit gaps, not confident filler.
Deliver
Draft citizen-facing and internal responses from governed memory; escalate when policy is silent, conflicting, or out of date.
Document
Wire reviews and handoffs to the same memory plane so FOIA and audit threads inherit provenance—not one-off chat luck.
Illustrative context for programs serving residents and businesses. Stock image via Unsplash. Your deployment keeps source rails, scope, and review states aligned with records and security policy.
Across programs
Citizen services, policy shops, and digital service teams—one memory plane, scoped per workspace.
Citizen services & contact centers
Consistent answers from approved program text; when memory is thin, the surface says so—before a case escalates or hits the record.
Policy, legal & program offices
Versioned directives and interpretations; replay what was in force for a given period or incident.
Digital & IT modernization
Copilots that sit inside your identity and data boundaries—governed recall without a separate “shadow” knowledge base.
The same surfaces for ingest, chat, and review—provenance and scope visible to program leads and reviewers.
Governed recall in the flow of work—citations and scope visible when stakes are high. Stock image via Unsplash.
Under the hood
Deterministic memory—not a black-box retriever.
Governed recall
Embeddings from versioned node text; retrieval with a record you can inspect.
Checkpoints
Pin knowledge for fiscal years, rulemakings, or incidents—without rewriting history.
Contradiction-aware
Opposing sources stay visible; the UI doesn’t flatten guidance vs. exception into one story.
Trust is about scope—not charisma
No product can promise perfect answers in every situation. Amnesis is built so that within the workspace you define, material claims are traceable to stored sources, contradictions stay visible, and “we don’t have that in memory” is a first-class outcome—so teams can stand behind what they ship.
